Description : Manager, Account. Company : Standard Bank Group. Location : George, Western Cape
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To fulfil and execute client demand for an assigned portfolio of high net worth accounts providing optimal service and support, while coordinating all Standard Bank products, services and resources, thereby enabling the achievement of defined revenue targets and client satisfaction, within applicable risk and governance parameters.
Qualifications
- Minimum qualification: Degree in Finance and Accounting or Business Commerce
- Completion of FAIS regulatory exams
- 3 - 4 years experience banking experience in a Wealth Management business and a good understanding of operational and administrative processes as well as risk and compliance standards. Experience of working in a similar mid-office environment or operations would be preferred.
- 3-4 years experience in a client facing environment fulfilling client demand (credit/banking/operations), with a focus on maintaining high standards of service and problem resolution and an understanding of products and services available to clients.
Additional Information
Behavioural Competencies
- Exploring Possibilities
- Adopting Practical Approaches
- Examining Information
- Documenting Facts
- Interacting with People
Technical Competencies
- Customer Understanding
- Product Knowledge
- Banking Process and Procedures
- Client Knowledge
- Client Servicing
